Training, like most words in business conjures up various images:
- Class Rooms
- Boot Camps
I think of training in 2 buckets:
The bullet points above are formal.
Formal, structured training certainly has its place in business. There’s a tendency for senior management to expect immediate results or a “spike” in productivity, like some type of sales promotion increasing sales in the short-term.
In-formal training is where the action is. It happens off the cuff. Spontaneous. Un-predictable. Free-flowing. Back and forth. Sounds a bit like everyday life doesn’t it?